Terms & Conditions

Effective Date: October 24, 2024

Welcome to Iron Pass! These Terms and Conditions ("Terms") apply to your purchase and use of the Iron Pass Steel Firewood Access Panel ("Product"). By purchasing, accessing, or using the Product, you agree to the following terms:

1. General Use

The Iron Pass Steel Firewood Access Panel is designed for residential or commercial use to provide convenient access to firewood storage. By purchasing or using this Product, you agree to use it only for its intended purpose and according to the provided guidelines.

2. Product Specifications and Changes

  • Specifications: The product specifications, including dimensions, materials, and design, are provided on our website or product packaging. We strive to ensure accuracy, but minor variations may occur due to manufacturing processes.
  • Changes:  Iron Pass reserves the right to modify or discontinue the Product without prior notice. Any updates or changes to the Product will not affect purchases unless explicitly communicated.
  • Custom Configured Product: All Iron Pass custom-configured products are nonreturnable and may not exactly match the standard product images displayed on our website. Variations in appearance and functionality are inherent in custom configurations. By purchasing a custom-configured Iron Pass product, you acknowledge and accept these potential differences and the nonreturnable nature of the item.

3. Order and Payment

  • Order Confirmation: Your order will be confirmed once payment is received. We reserve the right to reject or cancel any order for any reason, including availability or pricing errors.
  • Payment: All payments must be completed via the payment methods available on our website. Prices are in U.S. dollars unless otherwise stated.
  • Taxes: All applicable taxes and shipping fees will be added at checkout.

4. Shipping and Delivery

  • Shipping Policy: We aim to ship all orders within 3-5 business days. Shipping times and rates depend on your location and will be calculated during checkout. Delivery timelines are estimates and may be impacted by unforeseen delays.
  • International Shipping: We currently ship only to select countries. Please refer to our Shipping Policy for details on international orders.
  • Customs and Duties: For international orders, the buyer is responsible for any customs duties or taxes that may apply.

5. Return and Refund Policy

Our Return Policy governs the return and refund process. To review the full policy, please visit our Return Policy Page.

6. Warranty

  • Limited Warranty: The Iron Pass Steel Firewood Access Panel has a limited warranty for manufacturing defects for one year from purchase. This warranty does not cover damage caused by misuse, installation errors, or normal wear and tear.
  • Warranty Claims: To file a warranty claim, contact us at support@theironpass.com with proof of purchase and details about the defect.
  • Remedies: Under this warranty, Iron Pass may repair, replace, or provide a refund at its discretion.

7. Limitation of Liability

  • No Liability for Indirect Damages: Iron Pass is not liable for any indirect, incidental, special, or consequential damages arising from the installation or use of the Product.
  • Maximum Liability: Our total liability for any claim, including breach of warranty, shall not exceed the Product's purchase price.
  • No Guarantee for Particular Use: Iron Pass makes no guarantees that the Product will meet your specific needs or expectations outside of its intended design and use.

8. Intellectual Property

All content, designs, and materials associated with the Iron Pass Steel Firewood Access Panel, including but not limited to images, logos, and trademarks, are the intellectual property of Iron Pass. You may not reproduce, distribute, or use our intellectual property without written consent.

9. Governing Law and Dispute Resolution

  • Governing Law: These Terms are governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law provisions.
  • Dispute Resolution: Any dispute arising out of or in connection with these Terms shall be resolved through good faith negotiations. If negotiations fail, the dispute shall be submitted to binding arbitration following the rules of the American Arbitration Association.

10. Changes to Terms and Conditions

Iron Pass reserves the right to update or change these Terms without prior notice. Continued use of the Product after changes to these Terms implies your acceptance of the revised Terms.

11. Contact Information

For questions regarding these Terms and Conditions or any other inquiries, please get in touch with us at:

  • Email: support@myironpass.com
  • Phone: 877-570-7277
  • Mailing Address:
    Iron Pass
    W146 N5741 Enterprise Ave.
    Menomonee Falls, WI 53051


Thank you for choosing Iron Pass. Using our Product, you agree to these Terms and Conditions, ensuring a clear and transparent relationship between you and Iron Pass.